Shipping Policy

Digital Delivery

TwoTrim provides AI optimization services through our cloud-based platform. All services are delivered digitally and accessed through:

• Web-based dashboard and control panel
• API endpoints for integration
• Real-time service access via internet connection

Instant Access

Upon successful account creation and payment verification, you gain immediate access to TwoTrim services. No waiting period or shipping time is required.

Worldwide Access

TwoTrim services are available globally to users with internet access. Our digital platform can be accessed from anywhere in the world, subject to local laws and regulations.

Regional Considerations

While our services are globally accessible, users are responsible for ensuring compliance with their local laws and regulations regarding:

• Data processing and AI service usage
• International payment regulations
• Import/export restrictions on digital services
• Local taxation requirements

Immediate Activation

Most TwoTrim services are activated immediately upon:

• Successful account registration
• Payment verification and processing
• Completion of any required onboarding steps

Setup and Configuration

While service access is immediate, initial setup and configuration may require:

• API key generation and integration
• Custom configuration based on your requirements
• Testing and optimization of your specific use case

System Requirements

To access TwoTrim services, you need:

• Stable internet connection
• Modern web browser (Chrome, Firefox, Safari, Edge)
• Valid email address for account management
• API integration capabilities (for developers)

Platform Compatibility

TwoTrim services are platform-agnostic and can be integrated with various systems and programming languages through our REST API.

FEMA Compliance for Digital Services

As a digital service provider operating internationally, TwoTrim complies with the Foreign Exchange Management Act (FEMA) regulations for:

• Cross-border digital service delivery
• International payment processing
• Export of software services
• Compliance with RBI guidelines for IT/software exports

Export Documentation

For international users, we maintain proper documentation for digital service exports as required by FEMA and RBI regulations, including service export declarations and foreign exchange receipts.

Authorized Banking Channels

All international payments for our digital services are processed through authorized banking channels in compliance with FEMA regulations and RBI guidelines.

Service Level Commitment

We strive to maintain high availability for our digital services. However, service may be temporarily interrupted due to:

• Scheduled maintenance and updates
• Infrastructure upgrades
• Unforeseen technical issues
• Third-party service dependencies

Notification Policy

We will provide advance notice of scheduled maintenance through email notifications and service status updates on our platform.

Secure Digital Delivery

All digital services and data transfers are secured using industry-standard encryption protocols:

• HTTPS/TLS encryption for all communications
• Secure API endpoints with authentication
• Data encryption in transit and at rest
• Regular security audits and compliance checks

Cross-Border Data Transfer Compliance

Our international data transfers comply with applicable data protection laws and FEMA regulations for cross-border digital service delivery.

Technical Support

If you experience issues accessing our digital services, our support team is available to assist with:

• Account setup and configuration
• API integration support
• Service troubleshooting
• Performance optimization guidance

Response Times

We aim to respond to support requests within 24 hours during business days. Critical service issues receive priority attention.

Continuous Improvement

As a digital service, TwoTrim is continuously updated and improved. Updates may include:

• New features and capabilities
• Performance enhancements
• Security updates
• Bug fixes and optimizations

Backward Compatibility

We maintain backward compatibility for our APIs and services to ensure uninterrupted service for existing integrations.