Last updated: October 15, 2025
TwoTrim operates under a strict no-refund policy. All payments made for TwoTrim services are final and non-refundable under any circumstances.
By using TwoTrim services and making any payment, you acknowledge and agree that:
TwoTrim provides real-time AI optimization services. Once our service processes your requests and provides cost savings, the value has been delivered and cannot be "returned."
Our service incurs immediate operational costs including infrastructure, AI processing, and third-party API costs that cannot be recovered.
Our pay-as-you-save model means you only pay when you receive value. This inherently fair pricing structure eliminates the need for refunds.
Charges are applied immediately upon service usage. All charges are final and cannot be reversed.
If you believe there is an error in your billing, you must contact us within 30 days of the charge. We will investigate legitimate billing errors, but this does not constitute a refund policy.
If you believe charges were made without your authorization, contact us immediately. You may also need to dispute the charges with your payment provider.
You may cancel your TwoTrim account at any time. However, cancellation does not entitle you to a refund of any previously paid amounts.
Account cancellation takes effect immediately. You will lose access to all TwoTrim services upon cancellation.
Any outstanding balances remain due even after account cancellation.
There are NO exceptions to this refund policy. The following circumstances do NOT qualify for refunds:
Important Notice:
Initiating a chargeback for services that have been provided constitutes a violation of our Terms of Service and may result in immediate account termination and potential legal action.
If you initiate a chargeback, we reserve the right to terminate your account immediately and pursue collection of any amounts owed, including legal fees.
While we cannot provide refunds, we are committed to customer satisfaction. If you're experiencing issues:
This refund policy operates in compliance with the Foreign Exchange Management Act (FEMA) and Reserve Bank of India (RBI) regulations. All international payment transactions are processed through authorized banking channels and comply with applicable foreign exchange laws.
For international users, this policy complies with applicable local consumer protection laws and financial regulations. In jurisdictions where no-refund policies are restricted, the minimum refund rights required by law will apply, but only to the extent legally mandated.
All cross-border refund requests (if any exceptions are legally mandated) will be processed in compliance with FEMA regulations and through authorized banking channels as per RBI guidelines.
We may update this refund policy at any time. Changes will be posted on this page with an updated date. Your continued use of TwoTrim after any changes constitutes acceptance of the updated policy.
If you have questions about this refund policy or need assistance with billing issues:
TwoTrim Billing Support
Email: contact@twotrim.com
Or visit our contact page
Note: Contacting support does not guarantee any exceptions to this refund policy.
By using TwoTrim services, you explicitly acknowledge that you have read, understood, and agree to this no-refund policy. You confirm that all payments are made voluntarily with full knowledge that they are non-refundable under any circumstances.