1. Information We Collect

Account Information

When you create an account, we collect your email address, name, and authentication information through our secure authentication provider (Clerk).

Usage Data

We collect information about your API usage, including request counts, token usage, cost savings, and performance metrics to provide our optimization services.

Technical Information

We may collect IP addresses, browser information, and device identifiers for security and service improvement purposes.

2. How We Use Your Information

Provide and maintain our AI optimization services
Process your API requests and optimize prompts
Generate usage analytics and cost savings reports
Communicate with you about your account and services
Improve our services and develop new features
Ensure security and prevent fraud

3. Data Processing and AI Content

Important: TwoTrim processes your AI prompts to optimize them for cost savings. We do not store the content of your prompts or AI responses permanently. All content is processed in real-time and discarded after optimization.

We only retain metadata about your requests (such as token counts, costs, and performance metrics) for analytics and billing purposes.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations or court orders
To protect our rights, property, or safety
With trusted service providers who assist in operating our services (under strict confidentiality agreements)

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your account information and usage metadata for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Export your data
Opt-out of certain communications

8. Cookies and Tracking

We use essential cookies for authentication and service functionality. We may also use analytics cookies to understand how our service is used and improve user experience.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of TwoTrim after changes constitutes acceptance of the updated policy.

10. International Compliance and FEMA Regulations

FEMA Compliance

TwoTrim operates in compliance with the Foreign Exchange Management Act (FEMA) regulations of India and applicable international financial regulations. As we process payments globally, we adhere to:

FEMA guidelines for cross-border transactions and data processing
Reserve Bank of India (RBI) regulations for international payments
Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements
Authorized Dealer Category-I (AD-I) bank compliance for foreign exchange transactions

Cross-Border Data Transfers

For international users, we ensure that cross-border data transfers comply with applicable data protection laws and FEMA regulations. We maintain appropriate safeguards and legal bases for international data processing.

Regulatory Reporting

We maintain necessary records and provide required reporting to regulatory authorities as mandated by FEMA and other applicable financial regulations.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

TwoTrim Support

Email: contact@twotrim.com

Or visit our contact page